A MAN’S FEET SHOULD BE PLANTED IN HIS COUNTRY,
BUT HIS EYES SHOULD SURVEY THE WORLD.
George Santayana
COURES
Our Training Programs
Intercultural Competence
cPD ACCREDITED PROGRAM
This 2 days training gives you the tools to develop your cultural intelligence by equipping you with a framework to decode cultures around the world, strategies to create synergies from cultural differences, and techniques to communicate efficiently with foreign colleagues, partners and suppliers .
Cross-Cultural Communication
cPD ACCREDITED program
In this 2 days training you will explore how to influence culturally diverse people, and how to communicate, persuade and present with impact in an international and multicultural environment. You will also discover how to reduce the risk of misunderstandings and cross-cultural conflict.
Multicultural Collaboration
cPD ACCREDITED PROGRAM
This 2 days training provides practical tactics to break down « silos » and to help you collaborate more effectively across borders and cultures. Whether you’re leading your own direct reports, or building a group from disparate parts of your organization and beyond, you’ll discover how to align others’ goals and skills and gain commitment.
Global & Inclusive Leadership
cPD ACCREDITED program
Lear how to lead inclusively and how to leverage Diversity. After this 3 days training you will leave the programme, with enhanced self-awareness and self-efficiency, increased cultural intelligence skills, a wide palette of people management techniques and a refined global perspective.
International Talent Management
cPD ACCREDITED program
In this 3 days training you will discover tools and techniques for managing a multicultural and geographically dispersed workforce. You will learn how to harness the power of cultural diversity and implement key strategies to attract, engage, develop and retain diverse employees.
International Customer Service
customized PROGRAMS
In this customized training you will learn how to increase the quality of the service you deliver to your international customers. The content is mainly intended for the hospitality, tourism and luxury industries. It will prepare your staff for all stages of dealing with customers from various cultures.
Multicultural Team Effectiveness
customized PROGRAMS
Build and manage effective multicultural and geographically dispersed teams. We help you understand and overcome misunderstandings due to cultural differences, build cohesion, enhance creativity and encourage collaboration.
Country & Regional Briefings
Customized programs
Gain country knowledge of key markets you are working with. Our workshops analyze specific country cultures in depth: you will have a better understanding of key business, management and leadership styles and practices in major countries around the world.
Cross-Cultural Management Skills
customized programs
Pick and choose among 20+ short modules to increase your intercultural competence: enhance your personal effectiveness. Learn to decode national cultures. Develop your people skills in a multicultural and international environment. Increase your strategic skills.
COURES
Our CPD Accredited Programs
The CPD accreditation demonstrates that we are quality assured as a training provider. By choosing one of our accredited programmes you are able to claim CPD hours or points, and certification from our accredited training activities. For a 2 day training you will be eligible for 16 CPD points and 32 CPD points for our 3 days trainings.
The CPD Standards accreditation is recognised by 2,000 professional bodies, regulators and institutions in the UK that require members to complete CPD which represents over 5 million people.
The standard is recognised internationally, and has providers based across 50 countries including EUROPE, the USA and UAE.
THE PROGRAM IN 5 STEPS
Our CPD accredited programs are consisting of a 5-step approach, for an effective and engaging learning journey: it takes place over a period of time and includes pre- and post-classroom digital learning, social learning, on-the-job coaching, and short workshops. The main objectives of this learning journey is to help you develop the required new competencies in the most effective way and to support the transfer of learning to the job. At the end of your learning journey, you will receive a recognized CPD accredited certificate and earn between 16 and 32 CPD points.
STEP 1: BITE-SIZED FACE TO FACE TRAINING
Acquire the skills, behaviors and competencies in a highly practical, interactive and flexible modular training. Short term sessions (i.e. lunch & learn format)
STEP 2: COACHING
Apply the competencies in real time and receive ongoing feedback.
STEP 3: SELF STUDY
Complete your learning journey with additional hours of self-study and use the forum on our ABCC Academy learning platform for collaborative learning.
STEP 4: CPD CERTIFICATE OF COMPLETION
Take a final MCQ knowledge test and receive a recognized CPD certificate of completion. Earn Continuous Professional Development (CPD) points.
STEP 5: CONTINUOUS IMPROVEMENT
Further deepen your learning through additional resources (articles, books, apps, videos, podcasts, job aids) on our learning platform ABCC Academy.
COURES