SKILLS TRAINING

A global mindset is argued to be critical today to develop the firm’s current and future international success. However, while employees with a global mindset are in increasing demand, they are yet in decreasing supply.

We help you close the skills gap.

A MAN’S FEET SHOULD BE PLANTED IN HIS COUNTRY,

BUT HIS EYES SHOULD SURVEY THE WORLD. 

George Santayana 

COURES

Our Training Programs

Intercultural Competence

cPD ACCREDITED PROGRAM

This 2 days training gives you the tools to develop your cultural intelligence by equipping you with a framework to decode cultures around the world, strategies to create synergies from cultural differences, and techniques to communicate efficiently with foreign colleagues, partners and suppliers .

Cross-Cultural Communication

cPD ACCREDITED program

In this 2 days training you will explore how to influence culturally diverse people, and how to communicate, persuade and present with impact in an international and multicultural environment. You will also discover how to reduce the risk of misunderstandings and cross-cultural conflict. 

Multicultural Collaboration

cPD ACCREDITED PROGRAM

This 2 days training provides practical tactics to break down « silos » and to help you collaborate more effectively across borders and cultures. Whether you’re leading your own direct reports, or building a group from disparate parts of your organization and beyond, you’ll discover how to align others’ goals and skills and gain commitment.

Global & Inclusive Leadership 

cPD ACCREDITED program

Lear how to lead inclusively and how to leverage Diversity. After this 3 days training you will leave the programme, with enhanced self-awareness and self-efficiency, increased cultural intelligence skills, a wide palette of people management techniques and a refined global perspective.

International Talent Management

cPD ACCREDITED program

In this 3 days training you will discover tools and techniques for managing a multicultural and geographically dispersed workforce. You will learn how to harness the power of cultural diversity and implement key strategies to attract, engage, develop and retain diverse employees.

International Sales & Customer Service

customized PROGRAMS

In this training you will learn how to sell your products or services abroad, adapt your sales pitch, understand the local decision-making process and negotiate contracts with your international clients/ partners. You will also learn how to improve the quality of your customer service.

group of people sitting on chair in front of brown wooden table

Multicultural Team Effectiveness

customized PROGRAMS

Build and manage effective multicultural and geographically dispersed teams. We help you understand and overcome misunderstandings due to cultural differences, build cohesion, enhance creativity and  encourage collaboration. 

Country & Regional Briefings

Customized programs

Gain country knowledge of key markets you are working with. Our workshops analyze specific country cultures in depth: you will have a better understanding of key business, management and leadership styles and practices in major countries around the world.  

Cross-Cultural Management Skills

customized programs

Pick and choose among 20+ short modules to increase your intercultural competence: enhance your personal effectiveness. Learn to decode national cultures. Develop your people skills in a multicultural and international environment. Increase your strategic skills.

COURES

Our CPD Accredited Programs

The CPD accreditation demonstrates that we are quality assured as a training provider. By choosing one of our accredited programmes you are able to claim CPD hours or points, and certification from our accredited training activities. For a 2 day training you will be eligible for 16 CPD points and 32 CPD points for our 3 days trainings.

The CPD Standards accreditation is recognised by 2,000 professional bodies, regulators and institutions in the UK that require members to complete CPD which represents over 5 million people. 

The standard is recognised internationally, and has providers based across 50 countries including EUROPE, the USA and UAE.

 

THE PROGRAM IN 5 STEPS

Our CPD accredited programs are consisting of a 5-step approach, for an effective and engaging learning journey: it takes place over a period of time and includes pre- and post-classroom digital learning, social learning, on-the-job coaching, and short workshops. The main objectives of this learning journey is to help you develop the required new competencies in the most effective way and to support the transfer of learning to the job. At the end of your learning journey, you will receive a recognized CPD accredited certificate and earn between 16 and 32 CPD points.

STEP 1: BITE-SIZED FACE TO FACE TRAINING

Acquire the skills, behaviors and competencies in a highly practical, interactive and flexible modular training. Short term sessions (i.e. lunch & learn format)

STEP 2: COACHING

Apply the competencies in real time and receive ongoing feedback.

STEP 3: SELF STUDY

Complete your learning journey with additional hours of self-study and use the forum on our ABCC Academy learning platform for collaborative learning.

STEP 4: CPD CERTIFICATE OF COMPLETION

Take a final MCQ knowledge test and receive a recognized CPD certificate of completion. Earn Continuous Professional Development (CPD) points.

STEP 5: CONTINUOUS IMPROVEMENT

Further deepen your learning  through additional resources (articles, books, apps, videos, podcasts, job aids) on our learning platform ABCC Academy.

COURES

How our courses are delivered

PUBLIC COURSES

Our trainings are delivered in different locations across Europe: in Switzerland, in the UK, in France and in Germany. Contact us for the exact location.

ONLINE MODULES

A selection of short online modules about a variety of cross-cultural topics. Sessions of 1 hour each, to complete your CPD shemes.

PUBLIC COURSES

Our in-house training programmes can be delivered either in classical 1,2 or 3 days sessions, or split into several half-day modules. Up to 12 participants, for optimal effectiveness.

LIVE-ONLINE

For geographically dispersed teams, we offer the live-online training delivery, to save time and travel costs.