TRAINING & COACHING

A global mindset is argued to be critical today to develop the firm’s current and future international success. However, while employees with a global mindset are in increasing demand, they are yet in decreasing supply.

We help you close the skills gap.

A MAN’S FEET SHOULD BE PLANTED IN HIS COUNTRY,

BUT HIS EYES SHOULD SURVEY THE WORLD. 

George Santayana 

COURES

Our Training Programs

Multicultural Team Effectiveness

customized PROGRAMS

Build and manage effective multicultural and geographically dispersed teams. We help you understand and overcome misunderstandings due to cultural differences, build cohesion, enhance creativity and  encourage collaboration. 

Cross-Cultural Communication

customized programs

Improve your communication across borders and with culturally diverse stakeholders. Our programs focus on aspects such as conflict management, meetings, presentations, oral and written communication, listening skills, etc. 

Global Leadership & Management

customized programs

Pick and choose among 20+ modules to increase your cross-cultural management and leadership  competence. Enhance your personal effectiveness. Learn to decode national cultures. Develop your people management as well as your strategic skills.

One on One Coaching with a Certified Coach

Customized programs

Get one-on-one support to grow your global leadership skills. We are certified in the Marshall Goldsmith Stakeholder Centered Coaching process, the world’s #1 leadership coaching, trusted by one-in-three Fortune 500 companies. 

Country & Regional Briefings

Customized programs

Gain country knowledge of key markets you are working with. Our workshops analyze specific country cultures in depth: you will have a better understanding of key business, management and leadership styles and practices in major countries around the world.  

International Customer Service

customized PROGRAMS

Increase the quality of the service you deliver to your international customers. The training will prepare your staff for all stages of dealing with customers from various cultures. The content is mainly intended on the hospitality, tourism and luxury industries.

COURES

Our CPD Accredited Program

The CPD accreditation demonstrates that we are quality assured as a training provider. By choosing our flagship program LEADING ACROSS NATIONAL CULTURES, you are able to claim CPD hours or points, and certification from our accredited training activities.

The CPD Standards accreditation is recognised by 2,000 professional bodies, regulators and institutions in the UK that require members to complete CPD which represents over 5 million people. 

The standard is recognised internationally, and has providers based across 50 countries including EUROPE, the USA and UAE.

 

THE PROGRAM IN 5 STEPS

 Our CPD accredited program LEADING ACROSS NATIONAL CULTURES is a 5-step approach, for an effective and engaging learning journey: it takes place over a period of time and includes pre- and post-classroom digital learning, social learning, on-the-job coaching, and short workshops. The main objectives of this learning journey is to help you develop the required new competencies in the most effective way and to support the transfer of learning to the job. At the end of your learning journey, you receive a recognized CPD accredited certificate and earn 32 CPD points.  

STEP 1: BITE-SIZED FACE TO FACE TRAINING

Acquire the skills, behaviors and competencies in a highly practical, interactive and flexible modular training. Short term sessions (i.e. lunch & learn format)

STEP 2: COACHING

Apply the competencies in real time and receive ongoing feedback.

STEP 3: SELF STUDY

Complete your learning journey with additional hours of self-study and use the forum on our ABCC Academy learning platform for collaborative learning.

STEP 4: CPD CERTIFICATE OF COMPLETION

Take a final MCQ knowledge test and receive a recognized CPD certificate of completion. Earn Continuous Professional Development (CPD) points.

STEP 5: CONTINUOUS IMPROVEMENT

Further deepen your learning  through additional resources (articles, books, apps, videos, podcasts, job aids) on our learning platform ABCC Academy.

Certified by Marshall Goldsmith’s Stakeholder Centered Coaching, we are also a member of the Global Coach Group, a network of 3’500 coaches worldwide and specialized in Global Leadership Coaching.