A MAN’S FEET SHOULD BE PLANTED IN HIS COUNTRY,
BUT HIS EYES SHOULD SURVEY THE WORLD.
George Santayana
COURES
Our Training Programs
Intercultural Competence
cPD ACCREDITED PROGRAM
Build and manage effective multicultural and geographically dispersed teams. We help you understand and overcome misunderstandings due to cultural differences, build cohesion, enhance creativity and encourage collaboration.
Cross-Cultural Communication
cPD ACCREDITED program
Improve your communication across borders and with culturally diverse stakeholders. Our programs focus on aspects such as conflict management, meetings, presentations, oral and written communication, listening skills, etc.
Global & Inclusive Leadership
cPD ACCREDITED program
Pick and choose among 20+ modules to increase your cross-cultural management and leadership competence. Enhance your personal effectiveness. Learn to decode national cultures. Develop your people management as well as your strategic skills.
Multicultural Collaboration
cPD ACCREDITED PROGRAM
Build and manage effective multicultural and geographically dispersed teams. We help you understand and overcome misunderstandings due to cultural differences, build cohesion, enhance creativity and encourage collaboration.
International Talent Management
cPD ACCREDITED program
Improve your communication across borders and with culturally diverse stakeholders. Our programs focus on aspects such as conflict management, meetings, presentations, oral and written communication, listening skills, etc.
International Customer Service
customized PROGRAMS
Increase the quality of the service you deliver to your international customers. The training will prepare your staff for all stages of dealing with customers from various cultures. The content is mainly intended on the hospitality, tourism and luxury industries.
Multicultural Team Effectiveness
customized PROGRAMS
Build and manage effective multicultural and geographically dispersed teams. We help you understand and overcome misunderstandings due to cultural differences, build cohesion, enhance creativity and encourage collaboration.
Country & Regional Briefings
Customized programs
Gain country knowledge of key markets you are working with. Our workshops analyze specific country cultures in depth: you will have a better understanding of key business, management and leadership styles and practices in major countries around the world.
Cross-Cultural Management Skills
customized programs
Pick and choose among 20+ short modules to increase your cultural intelligence: Enhance your personal effectiveness. Learn to decode national cultures. Develop your people skills in a multicultural and international environment. Increase your strategic skills.
COURES
Our CPD Accredited Programs
The CPD accreditation demonstrates that we are quality assured as a training provider. By choosing our flagship program LEADING ACROSS NATIONAL CULTURES, you are able to claim CPD hours or points, and certification from our accredited training activities.
The CPD Standards accreditation is recognised by 2,000 professional bodies, regulators and institutions in the UK that require members to complete CPD which represents over 5 million people.
The standard is recognised internationally, and has providers based across 50 countries including EUROPE, the USA and UAE.
THE PROGRAM IN 5 STEPS
Our CPD accredited programs are all including a 5-step approach, for an effective and engaging learning journey: it takes place over a period of time and includes pre- and post-classroom digital learning, social learning, on-the-job coaching, and short workshops. The main objectives of this learning journey is to help you develop the required new competencies in the most effective way and to support the transfer of learning to the job. At the end of your learning journey, you will receive a recognized CPD accredited certificate and earn between 16 and 32 CPD points.
STEP 1: BITE-SIZED FACE TO FACE TRAINING
Acquire the skills, behaviors and competencies in a highly practical, interactive and flexible modular training. Short term sessions (i.e. lunch & learn format)
STEP 2: COACHING
Apply the competencies in real time and receive ongoing feedback.
STEP 3: SELF STUDY
Complete your learning journey with additional hours of self-study and use the forum on our ABCC Academy learning platform for collaborative learning.
STEP 4: CPD CERTIFICATE OF COMPLETION
Take a final MCQ knowledge test and receive a recognized CPD certificate of completion. Earn Continuous Professional Development (CPD) points.
STEP 5: CONTINUOUS IMPROVEMENT
Further deepen your learning through additional resources (articles, books, apps, videos, podcasts, job aids) on our learning platform ABCC Academy.
COURES